Privacy policy
Privacy policy
1. Data controller
Company: CERTEX INNOVA S.L.
Spanish tax ID (NIF): B19773944
Registered office: Camí de Can Ametller, 24, Edificio 2, Planta 2, 08195 Sant Cugat del Vallès, Barcelona
Contact:info@certexinnova.com · +34 932 204 162
Data protection contact: info@certexinnova.com. You may use “Data Protection” as the subject line.
2. Data we receive
When you contact us, we may receive your name, company, email address, phone number and the information you include in your request. The fleet simulator also uses the number of vehicles, annual kilometres, the percentage of refuelling in Spain and the telematics information you provide.
The website’s technical services may process connection and operational data. Measurement tools and external content are described in the cookie policy and in the preferences panel available on the website.
3. How we use the data
To respond to requests for contact, information, demonstrations and corporate documentation.
To prepare and send the estimate requested through the simulator and follow up on the request.
To manage customer relationships and provide contracted services.
To send marketing communications where the relevant authorisation or legal basis exists.
To manage the website’s operation and applicable legal obligations.
4. Legal bases
Depending on its purpose, processing is based on consent, pre-contractual steps requested by the data subject, performance of a contract or compliance with legal obligations. Accepting the privacy policy does not constitute blanket permission for marketing communications.
Where processing relies on your consent, you may withdraw it without affecting the lawfulness of processing carried out before its withdrawal.
5. Service providers involved
We use technical service providers for the website and to handle requests. Depending on the service or interaction, these may include:
Framer: website publishing, delivery and functionality.
Vercel: hosting the service that processes simulator requests.
Resend: sending transactional emails related to a request.
HubSpot: recording and following up on commercial enquiries.
CookieYes: managing consent preferences.
Google Tag Manager: managing tags configured on the website. Measurement tools and their activation depend on the configuration and applicable preferences.
Ahrefs Analytics and Framer analytics: measuring website usage according to their configuration.
YouTube: playing embedded videos when you interact with that content.
The information processed by each provider depends on its role. Not all providers receive data entered in forms.
6. Retention and transfers
Data is retained for the time needed to handle the request or contractual relationship and, where applicable, to meet legal obligations and liabilities arising from the processing.
Hosting and processing arrangements depend on the service and its providers. You can request information about recipients, international transfers and safeguards applicable to your data at info@certexinnova.com.
7. Your rights
You may request access, rectification, erasure, objection, restriction and portability where provided for by law, and withdraw consent, by writing to info@certexinnova.com.
As a general rule, you do not need to attach a copy of your identity document. If there are reasonable doubts about your identity, additional information necessary to confirm it may be requested.
You may also lodge a complaint with the Spanish Data Protection Agency.
8. Additional information
This policy relates to the corporate website. Applications and contracted services may have specific documentation on data processing.
Legal notice · Privacy policy · Cookie policy · Transparency
1. Data controller
Company: CERTEX INNOVA S.L.
Spanish tax ID (NIF): B19773944
Registered office: Camí de Can Ametller, 24, Edificio 2, Planta 2, 08195 Sant Cugat del Vallès, Barcelona
Contact:info@certexinnova.com · +34 932 204 162
Data protection contact: info@certexinnova.com. You may use “Data Protection” as the subject line.
2. Data we receive
When you contact us, we may receive your name, company, email address, phone number and the information you include in your request. The fleet simulator also uses the number of vehicles, annual kilometres, the percentage of refuelling in Spain and the telematics information you provide.
The website’s technical services may process connection and operational data. Measurement tools and external content are described in the cookie policy and in the preferences panel available on the website.
3. How we use the data
To respond to requests for contact, information, demonstrations and corporate documentation.
To prepare and send the estimate requested through the simulator and follow up on the request.
To manage customer relationships and provide contracted services.
To send marketing communications where the relevant authorisation or legal basis exists.
To manage the website’s operation and applicable legal obligations.
4. Legal bases
Depending on its purpose, processing is based on consent, pre-contractual steps requested by the data subject, performance of a contract or compliance with legal obligations. Accepting the privacy policy does not constitute blanket permission for marketing communications.
Where processing relies on your consent, you may withdraw it without affecting the lawfulness of processing carried out before its withdrawal.
5. Service providers involved
We use technical service providers for the website and to handle requests. Depending on the service or interaction, these may include:
Framer: website publishing, delivery and functionality.
Vercel: hosting the service that processes simulator requests.
Resend: sending transactional emails related to a request.
HubSpot: recording and following up on commercial enquiries.
CookieYes: managing consent preferences.
Google Tag Manager: managing tags configured on the website. Measurement tools and their activation depend on the configuration and applicable preferences.
Ahrefs Analytics and Framer analytics: measuring website usage according to their configuration.
YouTube: playing embedded videos when you interact with that content.
The information processed by each provider depends on its role. Not all providers receive data entered in forms.
6. Retention and transfers
Data is retained for the time needed to handle the request or contractual relationship and, where applicable, to meet legal obligations and liabilities arising from the processing.
Hosting and processing arrangements depend on the service and its providers. You can request information about recipients, international transfers and safeguards applicable to your data at info@certexinnova.com.
7. Your rights
You may request access, rectification, erasure, objection, restriction and portability where provided for by law, and withdraw consent, by writing to info@certexinnova.com.
As a general rule, you do not need to attach a copy of your identity document. If there are reasonable doubts about your identity, additional information necessary to confirm it may be requested.
You may also lodge a complaint with the Spanish Data Protection Agency.
8. Additional information
This policy relates to the corporate website. Applications and contracted services may have specific documentation on data processing.
Legal notice · Privacy policy · Cookie policy · Transparency
